Celebrating the joy of community management
Setting work boundaries pre-2020 was not my forte. Being thrown into a pandemic that forced me to work from home helped me see the damage my lack of boundaries was causing, and I was able to course correct my behavior.
Continue reading “Lessons from 2020: Protecting My Time”“Losing your head in a crisis is a good way to become the crisis.”
― C.J. Redwine, Defiance
What’s a CM’s responsibility in times of crisis? If you are up on your current events, you know that there was a riot at the US Capitol building last week, and so far, five people have died. The facts of which are not in dispute.
Continue reading “The CM’s Crisis Responsibility”As a community manager, 2020 was busy, tiring, overwhelming, and never-ending. Despite the exhaustion, my job buoyed me in 2020 as our team accomplished many things that were not on our roadmap, and it proved how agile and resilient we are.
Continue reading “Looking to 2021”Hi! My name is April Lee Uzarski, and I am an internal community manager. Welcome to the Community Roadhouse.
I am not the only internal-facing manager out there, but It’s a lonely road. We are often part of small teams or teams of one in an organization. The employees, managers, and executives surrounding us don’t share our backgrounds. Our connections to external resources like CMX, The Community Roundtable, and Vanilla Forums keep us educated. At community conferences we find ourselves surrounded by consumer-facing community managers, who inspire us, but we can’t geek out with them.
My goal is to share my experience and meet more folks who are internal-facing to empower the work that we do. While traditional roadhouses offered travelers a respite from the road through liquor, gambling, and dancing, the Community Roadhouse aims to provide a space for knowledge sharing for the lone internal-facing community professional. I don’t know everything about internal community management, but I want to share my experiences and hope that you share yours.
Thank you for reading, and I hope you come back often!
