Last week, I finished The 10-Day MBA, written by Steven Silbiger, and I would recommend it for anyone working in a community job in the for-profit world. Adrian Speyer recommended it last year on a webinar hosted by Vanilla Forums saying the book helps cms understand the jargon and businesses to become more successful in aContinue reading “Book Recommendation: The 10-Day MBA”
Folks who manage community or engagement in an organization often have to give lots of advice. I am frequently asked to provide guidance around best practices, engaging teams, and strategic communication. Sometimes I have the answer, and sometimes I don’t.
Our community members have different experiences state by state and country by country in the best of times but adding COVID-19 to the mix adds complexity.
As a community manager, 2020 was busy, tiring, overwhelming, and never-ending. Despite the exhaustion, my job buoyed me in 2020 as our team accomplished many things that were not on our roadmap, and it proved how agile and resilient we are.
Hi! My name is April Lee Uzarski, and I am an internal community manager. Welcome to the Community Roadhouse. I am not the only internal-facing manager out there, but It’s a lonely road. We are often part of small teams or teams of one in an organization. The employees, managers, and executives surrounding us don’tContinue reading “Welcome to the Community Roadhouse”