WFH Anniversary Reflection

March 5 was my pandemic WFH anniversary. :celebrate: My community manager role was very much an in-person role before the pandemic. However, I learned more in this past year about managing community than I did when I was in-person. 

Book Recommendation: The 10-Day MBA

Last week, I finished The 10-Day MBA, written by Steven Silbiger, and I would recommend it for anyone working in a community job in the for-profit world. Adrian Speyer recommended it last year on a webinar hosted by Vanilla Forums saying the book helps cms understand the jargon and businesses to become more successful in aContinue reading “Book Recommendation: The 10-Day MBA”

Taking My Own Advice

Folks who manage community or engagement in an organization often have to give lots of advice. I am frequently asked to provide guidance around best practices, engaging teams, and strategic communication. Sometimes I have the answer, and sometimes I don’t.

Looking to 2021

As a community manager, 2020 was busy, tiring, overwhelming, and never-ending. Despite the exhaustion, my job buoyed me in 2020 as our team accomplished many things that were not on our roadmap, and it proved how agile and resilient we are.