I shared that I would write about the pros and cons of making friends in the community you manage, but I have decided to talk about Community Bonding with Airbnb this week. In January, I needed to come up with a monthly session for our community that would do the following:
It’s been a while since I have published a blog, and I am happy to be back at it. I am not sure about you, but Q2 of this year was busy, and I found myself relaxing during my off time instead of thinking about community. Plus, the beach has been calling, and I wasContinue reading “Community Questions”
I read in the news yesterday that LinkedIn was giving their employees a week off to prevent burnout. When I read that, I immediately started to fantasize about being off next week. Why? Because I, too, am feeling the effects of burnout. I debated writing this post today because I want to do absolutely nothingContinue reading “Work Spring Cleaning”
Culture is a big topic in my company right now, and it’s something I think about every day in my work as a community manager. Many of our employees see my team’s function as the creators of company culture, but I often refute that notion because everyone should own it. However, I love that theyContinue reading “Culture Cores”
March 5 was my pandemic WFH anniversary. :celebrate: My community manager role was very much an in-person role before the pandemic. However, I learned more in this past year about managing community than I did when I was in-person.
The most critical feedback we heard from our community in 2020 was a lack of networking and virtual connections. I felt the loss of these in-person interactions as a community manager when we started working from home. Still, I didn’t have the time in 2020 to build something worthwhile from the ground up, especially forContinue reading “Community Connections Virtual Style”
Last week, I finished The 10-Day MBA, written by Steven Silbiger, and I would recommend it for anyone working in a community job in the for-profit world. Adrian Speyer recommended it last year on a webinar hosted by Vanilla Forums saying the book helps cms understand the jargon and businesses to become more successful in aContinue reading “Book Recommendation: The 10-Day MBA”
Before working remotely, I never considered optimal cycles of working. My commute, meetings, and community events dictated how my day went. Community management requires a lot of context switching, which only adds to the complexity of my day.
Prefer to listen? Click below to hear me read Can Trivia Drive Engagement! Disclaimer: I purchased a new microphone and am learning how to use it. You can expect the quality of these recordings to (hopefully) improve as I learn more. I started writing monthly trivia for a small business’ blog in my hometown ofContinue reading “Can Trivia Drive Engagement?”
Folks who manage community or engagement in an organization often have to give lots of advice. I am frequently asked to provide guidance around best practices, engaging teams, and strategic communication. Sometimes I have the answer, and sometimes I don’t.