Culture is a big topic in my company right now, and it’s something I think about every day in my work as a community manager. Many of our employees see my team’s function as the creators of company culture, but I often refute that notion because everyone should own it. However, I love that they understand the function I work in adds a lot to our company culture.
I am currently reading People Powered: How Communities Can Supercharge Your Business, Brand, and Teams by Jono Bacon, who is a leader in the community industry. The book is excellent so far, and I will post a full review when I finish, but today I wanted to share 10-culture cores Jono shared in his book:
- Be open
- Be pragmatic
- Be personal
- Be positive
- Be collaborative
- Be a leader
- Be a role model
- Be empathetic
- Be down to earth
- Be imperfect
I feel like our community and learning team does an excellent job of hitting these cores. It’s always nice to read something from an expert and realize that your team is on the right path! But what’s even better is when we lead with these cores, and our community recognizes it.
We needed to roll out a community program this month that wasn’t 100% ready. The communications around it explained why it wasn’t perfect (be imperfect) and when the members could expect improved updates. We got many “thank you’s” from community members saying it says so much about our culture that we decided to think about our member’s needs over perfection and prioritized launching. It felt good to lead by example and get noticed for it.
It’s been a long week, and I can’t eke out more words on this page. So I hope you found some inspiration here today! Happy Spring to those in the northern hemisphere.